Donovan Digital Blog

When it comes to winning over customers, successful businesses know that everything depends on their customers' experience throughout each aspect of the business.

The Future of Social Media on Business

As a business's operations and overall presence become more digital in nature, so do sales activities through social channels. More of the sales process happens online versus in person than ever before, creating a new future for how Social Media will impact Business.

They do everything you say, never take a sick day, respond appropriately when asked and stay at the office 24/7! Sound too good to be true?

Not really...

Ever hear the old expression "why buy the cow when you can get the milk for free?" 

Well, it applies to your marketing efforts as well, since 65% of a company’s business typically comes from existing customers, and it costs five times as much to attract a new customer than to keep an existing one satisfied! It is critical to find ways to keep your current customers happy.

So how do we go about doing that...